OPTing In – The OnProcess Technology Blog

Talking about Reverse Logistics, Asset Retrieval and Proactive Customer Experience Management

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  • Upcoming Webinar in Reverse Logistics – with Steve Blaz
  • No Easy Answers to Excellence?
  • The Cost of Poor Customer Service
  • OnProcess donating Thanksgiving dinners to Fall River families – Fall River, MA – The Herald News
  • Creative Thinking and Business Practices: No Place for Complacency
  • Article: Cable Improved J.D. Power TV Scores — But the Competition Did, Too

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  • Josh on OnProcess hiring in tough climate – Fall River, MA – The Herald News
  • Pete Gottuso on Focus on the Customer and Win in the Downturn

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