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Job: Software Engineer August 28, 2009

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The Software Engineer impacts the design and development of the company’s core products, including existing and new applications and services.  He/She helps design solutions, makes recommendations and participates in design reviews.  The Software Engineer translates requirements into functional specifications and will work cooperatively and effectively to deliver products according to specifications and schedule.

Responsibilities include: Build and maintain applications using Microsoft technology including: VB.NET, C#, ASP.NET, VB, C++, and MS SQL Server, build reports using SQL Reporting Services and Crystal Reports, customize off the shelf business applications (HRMS, CRM, BPM), assist in the creation of databases and communicate with end-users as required.

Bachelors Degree in computer science or related field preferred or associates degree with relevant work experience, 3-5 years experience as a programmer/developer utilizing Microsoft .NET technology and SQL Server, strong skills developing in SQL Server 2005, strong foundation in n-tier development using Service Orientated Architecture (SOA), Component Based Development (CBD) and Object Oriented Development (OOD), excellent communication and interpersonal skills as well as a strong team player.

Contact: If you are interested in this position please contact us at hrcareers@onprocess.com

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Job: Japanese or Korean Speaking Customer Representatives for On Process August 26, 2009

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UPDATE: Also have an opening for Korean Speaking Customer Service Representative

Japanese Speaking Customer Service Representative for On Process Technology

We are seeking native Japanese speakers to join our team.  OnProcess Technology assists large computer and telecom companies in the management of their global supply chain.  Work at home. Flexible evening hours.

Responsibilities:  Communicate via telephone, or email.  Assist customers in the part exchange process

Contact: If you are interested in this position please contact us at hrcareers@onprocess.com

Website: http://www.onprocess.com/

From: http://jetwit.com/wordpress/2009/08/26/job-japanese-speaking-customer-representative-for-on-process/

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OnProcess hiring in tough climate – Fall River, MA – The Herald News July 31, 2009

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A nice article on OnProcess.

OnProcess hiring in tough climate – Fall River, MA – The Herald News

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Jack Foley OnProcess Technology president Edward Barry gives credit where it's due, praising employees for their hard work and "core values" during an employee appreciation cookout on Thursday.

(Jack Foley) OnProcess Technology president Edward Barry gives credit where it's due, praising employees for their hard work and "core values" during an employee appreciation cookout on Thursday.

Jack Foley OnProcess Technology employee Brenna Govoni throws a dart at a board of balloons with prizes inside during the employee appreciation picnic. Govoni won some cash for her accurate toss.

(Jack Foley) OnProcess Technology employee Brenna Govoni throws a dart at a board of balloons with prizes inside during the employee appreciation picnic. Govoni won some cash for her accurate toss.

OnProcess hiring in tough climate


By Jay Pateakos
Herald News Staff Reporter
Posted Jul 30, 2009 @ 05:47 PM
Last update Jul 31, 2009 @ 01:34 AM

FALL RIVER —

Layoffs are mounting and businesses are closing throughout the city and state, but some companies are managing to stay afloat and prosper. Some are even hiring despite the poor economy.

OnProcess Technology, located on Father Devalles Boulevard, is one company that has stemmed the tide of layoffs. But it hasn’t been easy.

“We’ve made some cost-cutting measures and held off on merit raises in lieu of laying people off because we wanted to protect jobs,” said Edward Barry, the company’s president.
Based in Ashland, the inventory and management services company opened a Fall River office in January 2007. OnProcess hired 26 people upon arriving and has continued to add to its ranks. The company now has 190 employees, and the additions aren’t over, Barry said.

OnProcess is looking to fill another 12 customer service positions for a number of second shifts.

The company spent Thursday thanking employees for their efforts, with a cookout and an ice cream truck handing out frozen treats on a steamy afternoon.

Many companies have cut extra expenses, but Barry said it was important for the company to continue its annual employee appreciation day. The event was on a smaller scale than in past years, but Barry said the company needed to let employees know where they stand and what impact they have in its success.

“We have these kinds of events every year, but in other years we’ve done them at other places where we’ve included the whole family, but due to the economy, we had to cut back on that,” said Barry.

Instead, the company catered an outdoor barbecue party at the business. Games were plentiful, and prizes including a flat-screen television set, gift cards and other prizeswere available. A number of employees were also recognized for their innovation, customer service, accountability and more.

“We felt it was important to show the employees how important they are to us and the success of our business,” said Barry. “We can’t lose sight that our associates perform a vital service here.”

Rick Lunetta, vice president of human resources for OnProcess, said the company’s conservative planning in recent months is one reason for tis continued success.

“That’s why we’ve been able to continue to add new help on,” said Lunetta.

Anne Borges, a job specialist at the Fall River Career Center, said roughly 75 percent of the people hired at OnProcess have come through the Career Center. The center has also helped the company secure 14 interns over the summer.

She said OnProcess is looking for second-shift workers, with six positions available for shifts on Sunday from noon to 8 p.m. and Monday through Thursday from 4 p.m. to midnight. Another six jobs are available to applicants who can work Tuesday through Friday from 4 p.m. to midnight and Saturday from 10 a.m. to 6 p.m. shifts. All positions are full time with benefits.

“We ask that people interested in these positions should come to the Career Center with a resume and three references,” said Borges. “We will set up a time to meet with them and go through a prequalification and a data entry and call center etiquette testing process.”
Barry said roughly 95 percent of OnProcess hires have come from the greater Fall River area.

“There’s just been so much doom and gloom out there in the business world, and we were hoping to bring some positive news to the area, that we are holding our own and still looking to hire more people,” said Barry. “We also wanted to continue to recognize the dedication of our staff today and feel that with them, we will continue to grow despite the difficult economy.”

E-mail Jay Pateakos at jpateakos@heraldnews.com.


Copyright © // 2009 GateHouse Media, Inc. Some Rights Reserved.
Original content available for non-commercial use under a Creative Commons license, except where noted.

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Five Key Components of a Successful Asset Retrieval Program June 4, 2009

Posted by onprocess in Asset Recovery, Asset Retrieval, OnProcess.
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Actually, there are more than five, but we figure we don’t want to overwhelm you. We know.  Everyone’s busy and all, and there’s so much information floating around.

So anyways, want to know what they are?

We’ll be publishing them, along with our data-driven Benchmarking Study, in just a couple of weeks. You can ensure you get it as soon as it’s out by signing up at onprocess.com/benchmark.

Why did I italicize “data-driven”?

Because unlike many studies, some done by some relatively prestigious consulting firms, ours is based the actual data we collect from our clients’ programs. Not from just asking. Apples to apples. No ‘aspirational’ data, shall we say – just the real results.

So keep your eyes on this space, or sign up now and you’ll get it automatically. See where your program stands versus some very substantial players and, if appropriate, how you can improve your company’s results.

–sk

OnProcess Teams with Marathon Runner, Emma’s Hope for a Cure to Fight FSGS May 28, 2009

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OnProcess Technology recently completed its 2nd annual fundraising effort, on the occasion of Boston Marathon, to benefit Emma’s Hope for a Cure, a fundraising organization dedicated to the cure and eradication of FSGS (Focal Segmental Glomerulosclerosis).

Emma fundraiser

Pictured L to R: The Raftery Family; Ed Barry, CEO of OnProcess Technology; OPT Team Members Andrea Davis, Amanda Gibson, Joe Hamilton, Rick Lunetta.

The organization is named for Emma Jane Raftery, a courageous 4 year old girl from Massachusetts who is battling the rare kidney disease, for which there is currently no known cure.

OnProcess’ MAD Committee (“Make A Difference”), led by team members Amanda Gibson and Andrea Davis, organized the event sponsorship, which included a bake sale and LCD HDTV raffle. The company also sponsored Mass State Trooper Bill Serpa’s run of the Boston Marathon. The entire effort raised $2,000.

Over the past two years OPT has helped raise over $4000 to benefit Emma’s Hope for a Cure.

The MAD Committee was founded in 2005 to boost team morale and to help serve the local community through teamwork, which is one of the company’s Core Values. Since the implementation of this group, we have worked with several national and local organizations through donation of time or monetary fundraising. Several of the organizations are listed below:

The American Red Cross

Operation Give

Hurricane Katrina Fundraising

Walk For Hunger

ASPCA

The Jimmy Fund

United Way

Toys For Tots

Clinton House

American Cancer Society

Go Green – American Forests. Org

Emma’s Hope For A Cure

SMOC – South Middlesex Opportunity Council

The MAD Committee holds events within the company such as Customer Service Week and other charitable events during the Boston Marathon, which runs directly past OnProcess Technology’s headquarters in Ashland, MA.

To learn more about Emma’s story and/or make a donation online visit www.nephcure.org/PS_Emma.html, or for information contact siobhanraftery@verizon.net.

Updated FAQs February 4, 2009

Posted by onprocess in Asset Recovery, Asset Retrieval, Customer Experience Management, Customer Understanding Research, OnProcess.
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How many times have you gone to a B-to-B website and wondered, “OK, what do these people do?”

How many times has the question gone unanswered?

With this in mind, we just wanted to send a note to our friends (and prospective friends) that we recently updated our FAQs page.

OnProcess FAQs page

OnProcess FAQs page

Since the FAQs were introduced in November, they have quickly become amongst the most popular content on the OnProcess Technology website. With this addition, we answer some of those questions that everyone comes to a website to answer, e.g., “What do you guys do?”, and “How do you do it?”. It seems obvious, but having been around B-to-B websites for over a decade now, I can tell you most of them don’t address these questions directly.

So we did.

So, have a look and let us know what you think, and also let us know if we forgot one you think should be on there.