Clients: Help Us Improve Our Website May 25, 2010
Posted by OnProcess Technology in Customer Understanding Research, OnProcess.Tags: client input, OnProcess website, survey, user input
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Clients & Users:
We welcome your input on our current website: Please take a moment and complete the short survey available in our OnProcess Technology Clients & Users Group on LinkedIn.
Your input is valuable and appreciated.
–sk
Updated FAQs February 4, 2009
Posted by OnProcess Technology in Asset Recovery, Asset Retrieval, Customer Experience Management, Customer Understanding Research, OnProcess.Tags: B to B websites, FAQs, OnProcess, OnProcess Technology, OnProcess website, website, what do these people do?, what do you guys do?
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How many times have you gone to a B-to-B website and wondered, “OK, what do these people do?”
How many times has the question gone unanswered?
With this in mind, we just wanted to send a note to our friends (and prospective friends) that we recently updated our FAQs page.
Since the FAQs were introduced in November, they have quickly become amongst the most popular content on the OnProcess Technology website. With this addition, we answer some of those questions that everyone comes to a website to answer, e.g., “What do you guys do?”, and “How do you do it?”. It seems obvious, but having been around B-to-B websites for over a decade now, I can tell you most of them don’t address these questions directly.
So we did.
So, have a look and let us know what you think, and also let us know if we forgot one you think should be on there.




